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New retail scenarios under the COVID-19 epidemic

According to statistics, the economic loss caused by the new crown epidemic to the retail catering industry in 2020 may reach 1.5-3 trillion. During the Spring Festival this year, the catering retail industry lost 500 billion yuan over the same period. The retail industry has been hit hard by an epidemic. The direction we should focus on is how to quickly resume previous operations and strengthen the risk tolerance of the retail industry?

"Contactless shopping" under unmanned retail has become a new demand in the context of the epidemic. The unmanned supermarket in Leishenshan Hospital provides people with a good example of unmanned supermarket. The self-service cash register completes shopping payment, supports scan code payment or even scan payment, without cashier operation, customers scan the product barcode by themselves, and then realize product settlement and payment, reducing the risk of infection caused by personal contact.

Extending to various offline retail scenarios, self-service shopping and self-service cashier settlement are becoming more and more common. From self-service vending cabinets (also using self-service cashier methods) to unmanned shelves, to the current self-service cash registers and unmanned supermarkets, there are two major characteristics of reducing labor costs and improving efficiency. These mechanical repetitive cash register tasks are replaced by self-service cash registers, which can increase the original order settlement number from 50 orders per hour to 300 orders per hour. Let the clerk liberate from the cashier work, and instead complete the work of replenishing goods and making finished products.

The smart self-service cash register is to digitally collect and analyze sales data, providing a digital basis for subsequent inventory supply, product selection, and business adjustment, making it more intelligent.

In this epidemic, although more and more companies have resumed work, no nearby catering stores have opened. It is difficult to solve the three meals a day for many working employees. The packaged food in convenience stores and self-service vending cabinets has become their first choice. Even if there is no clerk, they can buy food and necessities in self-service counters, unmanned supermarkets, and unmanned convenience stores. According to many statistics, the proportion of self-service cashier settlement during the epidemic has also increased from 20% to 30% in normal times to 60%.

Some convenience stores have even installed face recognition temperature measurement terminals at the door. Through algorithms and face recognition terminal cameras, it can identify whether the customers who enter the store are wearing masks, how many degrees of body temperature are they, and can only enter if the temperature is normal. This method can also be used. Maximize the health of customers entering the store.

In the past, unmanned retail and unmanned supermarkets were considered gimmicks. However, in the context of the epidemic, contactless shopping has become a rigid demand, which is efficient and convenient, and at the same time brings a safer and sanitary shopping environment, so that customers can spend more at ease.

ATP is committed to creating professional self-service terminal equipment and providing the most advanced support for self-service terminal retail.

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